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How Tech Trends Influence the World of Customer Service Digitization has become more important than ever. New technology trends shape the domain of customer support and their deployment can make quite a difference between average and great customer service. While some tech trends are here to stay, others might soon be outpaced and overrun by…
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The Art of Customer Centricity Offering software products and services always comes with the responsibility to provide great onboarding and support towards customers. Technology companies have different approaches to customer support, but all of them have the same goals: To serve their customers in the best possible way, and to provide the best possible help….
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A Sneak Peek Into the Future of the Service Desk and Customer Experience In a previous blog article our digital expert Holger Friesz, VP Commercial at AnyDesk, and responsible for the Customer Experience, gave a quick insight into the Evolution of Customer Service. In today’s blog post, Holger will share his insights on the topics Mobility and…
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October 20, 2022
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By Lisa Placa 